Terms of Service – PowerPac-kh

Terms of Service

Welcome to Powerpac-Kh. Please read this carefully before using our website, services, and products. This is a mutual agreement between you and Powerpac Cambodia.

1. Order and Delivery

1.1. By placing an Order, you warrant that you are legally capable of entering into this website; and you are at least 18 years old.

1.2. After completed your order, Powerpac-Kh will contact you via email or phone number.

1.3. For delivery, Powerpac-Kh will contact you to fix the delivery date and dispatch the Products to the address where you specify for delivery address. Powerpac-Kh will make delivery within 3 working days, this timeframe is an estimate only based on availability and normal processing. Accordingly, Powerpac-Kh will not be responsible for any delay in delivery.


2. Price and Payment

2.1. Delivery Free Delivery charges does not include installations or any other services other than the product itself.

2.2. All prices are specified in USD ($) or Khmer Riels.

2.3. Prices are subject to change at any time but changes will not affect any Order that Powerpac-Kh has accepted.

2.4. You may make payment for Products by credit card, other available method that stated in the payment gateway or via Cash on delivery


3. Defective or Damaged Products

3.1. Except for Products that are defective or damaged upon delivery, all Products cannot be returned or exchanged.

3.2. If you receive a defective or damaged Product, you must notify Powerpac-Kh within 10days from delivered date, later than that Powerpac-Kh will not responsible for returned or refund. Powerpac-Kh’s obligation to you in respect of such notification will be at its option to: (i) replace any Product that is defective or damaged; or (ii) refund to you the amount paid by you for the relevant Product to the original method of payment.


4.Liability and Disclaimer

4.1. To the extent permitted by law, Powerpac-Kh makes no warranty or representation that any Product will meet your requirements, that it will be of satisfactory quality, that it will be fit for a particular purpose, or that it will not infringe the rights of third parties.

4.2. Powerpac-Kh will not be liable to you for any indirect or consequential loss or damage arising out of any Order, however caused, even if foreseeable.

4.3. Nothing in these Terms excludes or restricts Powerpac-Kh's liability for death or personal injury caused by its negligence or for any matter for which it would be illegal for it to exclude its liability.


5. Matters out of Powerpac-Kh's Control

5.1. Powerpac-Kh will not be liable or responsible for any failure to deliver Products your ordered that is caused by any event outside its reasonable control (Force Majeure Event).

5.2. Powerpac-Kh's performance under these Terms is deemed to be suspended for the period that the Force Majeure Event continues, and Powerpac-Kh will have an extension of time for performance for the duration of that period.


6. Intellectual Property

6.1.The Products are subject to copyright laws and protection and are sold to you on the basis that you comply with the provisions of any copyright notices thereon and therein. Under no circumstances shall Powerpac-Kh be liable to you for any of your actions which are in breach of such copyright laws and provisions.

6.2. All trade marks, logos and other intellectual property rights used as part of the Site belongs to Powerpac-Kh or another party. No person or entity may reproduce or use such trademarks, logos or intellectual property in any manner other than expressly authorized by Powerpac-Kh or the relevant third party.


7. Communications

7.1. All notices shall be given by email to Powerpac-Kh at powerpacsupport@home-ip.com.kh Powerpac-Kh may send notices to you at the email address you provided at the time that you place the Order. A notice shall be deemed received if sent by email the day of sending if the email is received in full on a Business Day and on the next Business Day if the email is sent on a non-Business Day.


8. Warranty Conditions

8.1. The warranty does not cover repair or replacement of parts damaged by misused, accidents, negligence, alteration, modification or in any way being tempered with or repair by any repair organization without the prior consent of Powerpac-Kh

8.2. The original purchaser of gift recipient must produce this warranty together with invoice / cash bill when sending in your item for repair /service

8.3. The warranty is valid in Cambodia